About Us
Our Highly Skilled Professionals
Reactive Injury Management has been assisting clients from the Lower Mainland and Fraser Valley since 2001. Since our incorporation, there have been many exciting changes. A small team of one has grown into a team of highly skilled professionals. We are headquartered in Canada.
Core Values
We are a community and clinic-based team, and we offer services with quality with the help of professionals who are part of our company.
Our Mission
To bridge the gap between physical injury and return to function / employment by building a strong multidisciplinary team that works together efficiently to meet the specific goals of the client.
We maintain clear communication, keeping ourselves updated with the latest developments, and follow procedures that have consistency in service standards.
Our Vision
To be the leading provider of community based Case Management and Active Rehabilitation programs in the Lower Mainland and Fraser Valley by providing efficient, effective and quality service to both the fee payer and the client, while helping the client restore as much of their pre-injury life as possible.
Our Team
Our team strongly believes in our core values and strives to become the best service provider in our industry.
Kinesiologist
Insurance Coverage for British Columbians
WE DO DIRECT BILLING TO MOST INSURANCE PLANS!! Many British Columbians have extended health benefits through a workplace group insurance plan. Coverage varies, often with an annual ceiling amount. Sometimes a doctors's referral is required for reimbursement of claims. Check with your plan.
British Columbians on premium assistance (low income) can claim part of their visit to a Registered Massage Therapist through their British Columbia Medical Services Plan (MSP). MSP will contribute up to $23 per visit for up to ten (10) total visits to supplementary health care providers per year. Patients are required to supplement the cost of the RMT visit.
If your accident occurred on or after April 1st 2019, you are pre-approved for 12 sessions with a Registered Massage Therapist. This pre-approval is in effect for the first 12 weeks from the time of injury. No doctor's note is required. WE CHARGE NO USER FEES, your sessions are 100% covered by ICBC. You are entitled to accident benefits whether you are at fault or not. If your accident was before April 1st 2019, a doctors note may be required to initiate treatment.
Canada’s Veterans are covered for treatment through the Department of Veterans Affairs. Check with your DVA adjudicator regarding registered massage therapy coverage. A medical doctor referral is required.
RCMP have massage therapy coverage. A medical doctor referral is required.
At this time we do not accept Worksafe claims
Shawna
Courtney
Shawna
Lourdes Lacoursiere
When I was just 10 years old, I was injured as a pedestrian in a motor vehicle accident. This was a very challenging time for me physically and emotionally and instilled a desire in me to help others who have been injured. After working in an Osteo-fit program as a fitness instructor, I realized that rehabilitation was clearly my passion. This lead me to pursue a career as a Kinesiologist with a focus on active rehabilitation. It is very fulfilling for me when clients see improvements and are able to achieve their activity goals and functional independence.
Profession: Kinesiologist
Training in:
Experience In:
Areas Serviced: Abbotsford, Mission, Langley, Surrey, Maple Ridge
Languages Spoken: English, Spanish
Lourdes
Shanil
Kayziah Masih
Kayziah
Occupational Therapist
Jilian Smyl
I became an Occupational Therapist because I respect and support the practice’s key principles of holism and client centeredness. Based on the medical model, I enjoy working with various demographics in diverse environmental settings. As an Occupational Therapist I am able to assist individuals, groups and companies from a physical, cognitive, emotional and/or spiritual perspective. I look forward to listening and working with individuals so that they are able to create and achieve unique personal goals and engage in chosen life pursuits.
Profession: Occupational Therapist
Training in:
Experience In:
Areas Serviced: Vancouver, North Vancouver, West Vancouver, Squamish, Whistler, Burnaby, Richmond
Languages Spoken: English
Jilian
Marcella
Paula
Stephanie
Joni
Farnoosh
Shadrach
Massage Therapists
Billy Garcia, RMT
I graduated from VCC Burnaby for the Registered Massage Therapy (RMT) program in 2021. Massage had always been a part of my life since I was younger, and I had always valued the one-on-one nature of treatment. It wasn't until I had moved to Canada that I realized I could make a career out of massage.
It was in the RMT program that I grew my interest in human anatomy and its movement—and from there my interests in pain science and evidence-based treatment. I had worked in the college's student clinic to expose me to a wide range of conditions, backgrounds, and issues. In practice, I aim to adapt to each patient's needs and values and help them with symptomatic relief and overall better function. Pain is often multi-faceted; I aim to work with patients, considering each factor, and help them eventually learn how to manage their pain.
Outside of practice I will usually be cooking, playing games, reading, or going to the gym as a way to relieve stress. Since I've graduated, I'm still striving to learn more about pain and pain management, and I only hope to continue learning as my time in practice moves forward.
Billy
Alyssa - Student MT Lee
“I recently graduated from the West Coast College of Massage Therapy in 2019. I have always loved working with my hands and helping people, and once I came across the idea of becoming an RMT myself, I knew it’s exactly what I wanted!
I have played competitive softball since I was 7 years old, and to say I’ve had my fair share of injuries is an understatement! Other than playing softball my whole life, I have always had an interest in watching baseball, hockey, football, and college softball with my dad. So when treating clients with sport-related injuries, I feel I can get a better understanding of what movements caused the injuries, which will help me create a tailored treatment plan specifically for them and their sport!
During the program, I was lucky enough to have the opportunity to work in the student clinic but also many inreaches and outreaches that helped give me experiences I never would have had. Being able to have the inreach and outreach experiences has opened my eyes to the many ways massage therapy can help. For example, I have worked with pre/post pregnancy, spinal/neural conditions, children hospice care, as well as varsity athletes.
With a wide range of experiences, I believe I have a well-rounded approach to help everyone work to break the pain-tension cycle and get back to their daily routines! And because I believe there is something for everyone, even if it’s just a relaxation massage that will help clear your mind, self-care is still an important part of full body health.”
Profession: Massage Therapists
Areas Serviced: In Clinic - Fraser Heights - Surrey
Languages Spoken: English
Alyssa
Kathleen Rowell
Hi, I’m Kathleen. I am a graduate of the Vancouver College of Massage Therapy.
My massage career began as a young girl figuring out how to help out my mom and aunt, both of whom dealt with arthritis and various orthopedic conditions. I expanded my reach to close friends and family to help deal with daily aches and pains. Massage has been part of my life in little ways for many years. After hearing consistent positive feedback from those around me I decided it was time to turn it into a career.
I have a history of working in pain management through many stages of life. I love to focus on decreasing overall tension and facilitating greater ease of movement.
I hold a Bachelor of Arts in Church Ministries from Pacific Life Bible College as well as a diploma in Massage Therapy. I am a natural green thumb and enjoy vegetable gardening in the summertime. I also learned Scottish Highland Dancing and have completed several exams.
Kathleen
Physiotherapist
Niharika Gupta, Interim PT
Coming from a family with sports background, Niharika was well aware of the complimentary relationship between injury and rehabilitation since early childhood. Her interest gradually developed into her passion for physiotherapy as she pursued her Bachelors degree from University of Delhi followed by specialization in field of Orthopedics from Hamdard University, India.
Having seven years of work experience in multispecialty hospitals and various clinics, she has a rare and gifted ability of being a perceptive listener to her clients and providing them with guidance needed for a successful outcome. She feels the most important aspect of rehabilitation is good communication between the client and the physiotherapist. She is also a firm believer of a balanced lifestyle at both professional as well as the personal front. She prefers to treat her clients by maintaining a balance between their psychological and motivational requirements with equal focus on their therapeutic interventions.
One of the things Niharika likes most about her job is the variety of conditions she gets to treat while dealing with a varied range of population from all walks of life. This prevents monotony and keeps up the excitement of treating something challenging each day. Although she enjoys working with all types of injuries, chronic pain, knee osteoarthritis, post-surgical rehabilitation and low back pain are some of her areas of interest in fields of practice and research.
‘Philanthropy through physiotherapy’ is the motto of this multifaceted physiotherapist.
Experience in:
Languages Spoken: English, Hindi, Working knowledge of Punjabi
Niharika
Rajeeve Narayanan
Rajeeve is an Internationally experienced Physiotherapist with more than 16 years of experience. He completed a Bachelor of Physiotherapy in India in the year 1998 and Master of Physiotherapy in 2002. Before coming to Canada,Rajeeve worked in different medical colleges in India. During this period he worked in a variety of clinical settings which includes orthopedics, Cardiothoracic, Neurological, Geriatrics and Pediatric populations.
He also had been working as Head of the Dept/Professor for more than 5 years and also as a clinical examiner for University Examinations in different states in India.
Rajeeve presented and published a paper in the national symposium on Genetics. As part of pursuing continued educational programs, he had successfully completed vestibular rehabilitation and soft tissue release techniques.
Treating challenging cases of low back pain is his passion. His treatment approaches include manual therapy, client education, individualized therapeutic exercise program.
Profession: Physiotherapist
Training In:
Experience In:
Areas Serviced: Only available in clinic - Fraser Heights
Languages Spoken: English, Malayalam, Hindi
Rajeeve
Lekha Kalnoor Kandiyil
Lekha is an experienced Physiotherapist with over years of experience. She completed a Bachelor of Physiotherapy in India in the year 2005. She had diverse experience in working at private clinics in India and Canada.
She incorporates an individualized treatment approach that focuses on patient education, manual therapy, specific exercise prescription, home exercise program, and Dry Needling.
She prides herself on giving education to her clients on their condition and how they can manage their symptoms.
As part of pursuing the continued educational program, she had completed FDN level 1 from the kinetic core and started dry Needling in her practice, also Vestibular Rehabilitation and Soft tissue release techniques.
Expertise: In treating Whiplash injuries, Musculoskeletal injuries (Ligament sprains and muscular strains, Rotator cuff, frozen Shoulder), and chronic neck and back pain cases.
Profession: Physiotherapist
Training In:
Experience In:
Areas Serviced: In Clinic Only - Fraser Heights
Languages Spoken: English, Malayalam, Hindi
Lekha
Chiropractic Care
Dr. Kurt Zeng, DC
At a young age I was always fascinated at how the body functioned and wanted to work in the healthcare profession. Sports related medicine was at the top of my list of careers since it incorporated activity and medicine, both of which interested me.
After completing my undergraduate degree in anatomy and cell biology at McGill University, I considered going into physiotherapy first before completing both a Doctor of Chiropractic as well as a Master of Sports Medicine at the University of Western States in Portland Oregon.
As for how I practice, evidence-based patient-centered care is at the top of my priority. Rehabilitation is also something I try to incorporate in every treatment as soon as possible because I believe that it is key in empowering the patient and giving them control of their own recovery.
When not at the clinic, you can find me going for a run or out on a hike. Martial arts, swimming, and piano are also things that I have enjoyed and would like to pick up again when I have the time.
Language: English & Mandarin
